- Choose Sign In, then Create Account at the top of the website.
- Choose an account type and fill out the required information.
- When complete, choose Create Account.
Frequently Asked Questions
Account Creation and Management
- Choose Sign In at the top of the website.
- Type in your username and password.
- Select Sign In.
Choose Sign In at the top of the website.
- Select Forgot your password and enter your account email, and you will receive instructions on how to reset your password from there.
Watch our video on how to log in to an account.
- Yes, there are no limitations to the number of accounts per custromer/company. However, each account must have a unique email address.
- No, this is not possible. You will have to create a new account with a new email, and if desired, you can deactivate the old account with the old email.
- Please contact Customer Service to deactivate your account.
Sign In to Kennametal.com and select My Account.
A drop-down will appear where you can see your selected accounts. If your user ID has multiple sold-to accounts, you can select a different one by choosing Change Account. You can select a different account using the list or filtering by sold-to number, country, or zip code.
Follow the same process to change your ship-to account. You can also create a new ship-to by filling in the required information and choose Create Account.
Watch our video on how to change sold-to and ship-to accounts.
- Go to My Account and select Profile.
- Under Preferences you will be able to choose between ANSI/ISO and Periods/Comma.
Search and Shopping
Use the search to find the product you're looking for. Search using tool name, material master #, ANSI/ISO code, and wild card functionality.
Narrow your search further using the filters.
You can change the quantity, and see your price and availability.
Choose Get your price and availability to search warehouses that have the product in stock.
Select the product to view additional information, or you can select Add to Cart.
- Our system is set to default the lot size to the minimum order quantity. You can change the quantity, and our system will re-calculate the price.
- Go to our Distributor Finder.
- Provide your industry and location to find local distributors in your area.
- Add all products to the cart to see price and availability.
You can find spare parts in a few ways:
- Search for them in the search box in the header.
- Click on Spare Parts category in the navigation.
- Check the Spare Parts tab on the product page of the main product that needs the spare part.
Check the Display Obsolete Products box to see obsolute items. If the obsolete item is set up in SAP with a replacement, you will be inform you of the replacement. If no replacement is offered, please contact the Technical Support team for guidance.
Quotes and Order Management
Find the products you want to buy and add them to your shopping cart.
Select View Cart, then Checkout.
Fill out the required information and place your order.
Watch our videos on how to find products and how to checkout.
Sign In to Kennametal.com and choose Quick Order.
Input your quantity, part numbers, and grades then select Add to Cart.
- You can also select the Quick Order link to enter your information line by line, copy and paste, or upload a CSV file.
Watch our video on how to quick order.
Find the products you want to quote and add them to your shopping cart.
Select View Cart, then Request a Quote.
Fill out the required information and place your quote.
Watch our video on how to request a quote.
- Simply use the Quote History functionality in the Account Dashboard with a combination of filters. The delivery dates are included in the detailed view.
- Simply go to the Quote History, filter to the quote, and add the products to the cart from quote as needed.
- There are multiple different reasons why you may not be able to place an order online. Contact our Customer Service team for assistance.
- Find your local customer service center using the drop-down on our Customer Support page.
Sign in and select My Account.
Choose Manage Orders, then Order History.
Select the order number for more detailed information.
Sign in and select My Account.
Choose Manage Orders, then Returns.
Select RMA Return Form.
Fill out the required information and Submit.
Navigate the website to the product you want to order.
Select Get your price and availability.
The product will be updated with the proper pricing and availability.
For more detailed availability information, choose Availability.
Watch our video on finding products, checking availability, and adding to cart.
- Go to My Account.
- Under Manage Orders you can select the information you would like to download.
- Once selected, click Download to download the document.
- Add all items to the cart to see delivery dates.
Tooling and Tool Assemblies
- Select a product then click on Feeds and Speeds.
- You will be directed to Create Solution.
- Clicking Create Solution will take you to our Solution Building Experience.
- Look for the feeds and speeds icon (speedometer) on the product added.
- Don’t see the icon? Try adding an additional product to the Solution to get feeds and speeds.
You can find the corresponding items for a tool holder or insert.
- Click on Create Solution.
- You will see a flowchart where you can create an assembly.
- Click on +Add Tool or Insert to view the associated tool holder or insert.
- To find hardware, click on the Gear to the right of Add to Cart.
- Then click on the chevron or arrow (to the right of the 3 dots) to see the hardware.
- To download graphics, select a tool.
- Click on Create Solution.
- You will see a flowchart where you can create an assembly.
- You will see Download CAD, click on this and it will give you the options available for download.
- Select model and click Download.
Need Additional Help?
If you didn't find the answer you're looking for, please contact a Kennametal expert by giving us a call or choosing Chat with Experts below. Find your local customer support center using the drop-down on our Customer Support page.